Students are tested in their knowledge by assessments – mock tests for practice before moving on to formal tests. Each training module has its equivalent assessment.
Modules can be read as often as necessary for a staff member to become confident and competent. That competence can be refined and checked by way of the mock assessments – set to 3 per person as standard, although this can be customised for each client.
All activity in modules and assessments is recorded in each staff member’s personal history, which can be viewed in shop as well as at head office.
Here’s a two-minute video on assessments. This is best viewed in HD, which can be enabled at bottom right of the video frame.